At Nexus IT we pride ourselves in providing the best quality products available on the market. Nexus IT manufactures desktops, gaming systems, CAD workstations, graphic design workstations, audio/video production workstations, laptops, servers, and network devices, all of which are high quality devices, and carry one of the best warranties in the industry. We also sell major brands of hardware, software and consumables. If your organization has the need to purchase any technology products, Nexus IT can provide you with any of these needs at very competitive prices.
Tax Policy
Utah state residents are subject to sale tax.
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A return request for any item can be submitted for any reason WITHIN 30 DAYS FROM DATE OF PURCHASE. All returned items must have the original serial number. Dishonest returns will be refused.

If an order has been dispatched by courier and is not received, then a notification of the issue must be sent to within 30 days from the date of purchase.
• If the package was lost or misplaced by courier, then the order will be RE-DISPATCHED, subject to availability.
• If no replacement is available to re-dispatch the lost or misplaced order, then a REFUND will be offered to the full amount of the purchase price and according to the original payment method.
• If the package is found to have not been received due to an error on the buyer’s part (i.e. a wrong shipping address was provided), then no replacement or refund will be provided.

If an item is found to have been received damaged or defective, then it can be returned for a REPLACEMENT (same item), EXCHANGE (different item) or FULL REFUND.
• Seller pays return shipping.
• Seller pays ground shipping of a replacement/exchange (if exchange weighs similar to the original item).
• If expedited shipping of replacement/exchange is requested, then buyer pays difference in shipping. Buyer will be contacted with payment options.
• If the exchange costs more than the original item, then buyer pays the difference.
• A replacement/exchange will be sent once the return is on its way to the seller.
• If full refund is requested, then it will be issued once the return is received and inspected.

If the return is due to a change of mind, then an EXCHANGE or a PARTIAL REFUND (equal to the cost of the item only) can be provided.
• Original shipping cost not creditable or refundable.
• Buyer pays return shipping.
• Buyer pays shipping of exchange.
• Exchange will ship once return is received and inspected.
• Partial credit or partial refund will be issued when return is received and inspected.
• A 10-25% (or more) RESTOCKING FEE will apply if the returned item cannot be re-sold as brand new.

1. Email details of the issue to, and then follow RMA steps that will be sent to you.
2. Wait for return instructions.
3. Ship the return.
4. Wait for return receipt and inspection.
5. Replacement, exchange or refund will then be provided, and an email notification will be sent.
Tel: 1(435)487-9099
Hours: 8AM – 5PM MST M - F

Mailing Address:
6443 Business Park Loop Road
Suite H
Park City, Utah 84098